How can you tell when it’s not just theatre?

How often have some initiatives moved forward even under the knowledge they will be stillborn or of little value when they’re done?

Do the most important and valuable work first.

Solutions are only as good as your definition of the problem.

All change starts with understanding.

For the end of the working week I’m going to let you in on a little secret - just promise not to tell anyone else. I want to tell you the secret of digital transformation.

I often think of the concept of entropy and how it applies to organisations.

It seems obvious to say, but something that transforms does not end up in the same state as when it starts its transformation: a caterpillar doesn’t go into a cocoon only to come out... a caterpillar.